Privacy Policy
How we manage and protect institutional-grade data within our autonomous property management ecosystem.
1. Introduction
Ridley AI ("we", "us", or "our") is committed to protecting the privacy and security of the data entrusted to us by institutional property owners, managers, and stakeholders. This Privacy Policy describes how we collect, use, and share personal and operational information in connection with our autonomous property management platform.
Our systems are designed with "Privacy by Design" principles, ensuring that data minimization and security are baked into every layer of our neural networks and management algorithms.
2. Information We Collect
Institutional Data
- Property portfolio specifications
- Financial performance records
- Maintenance history and asset logs
- Operational workflows and SOPs
Individual Data
- Account credentials and profiles
- Communication logs with the AI
- Usage patterns and platform interaction
- Professional contact information
Note on Autonomous Systems: Ridley AI does not capture biometric data or private resident audio/video unless explicitly integrated via authorized smart building APIs for security purposes.
Autonomous Data Processing
Ridley AI utilizes advanced machine learning models to optimize property performance. Your data is used to train localized models specific to your portfolio, ensuring your competitive insights remain exclusive to your organization.
3. Enterprise-Grade Security
SOC2 Type II
Fully compliant with industry-standard trust services criteria.
Data Residency
Regional data storage options to meet local sovereignty laws.
Zero Trust
Continuous verification for every user and system request.
We maintain a comprehensive information security program that includes administrative, technical, and physical safeguards. Data is encrypted at rest using AES-256 and in transit via TLS 1.3. We conduct regular third-party penetration tests to identify and remediate vulnerabilities.
4. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have specific rights regarding your data:
Right to Access & Portability
Request a machine-readable export of all data associated with your professional account.
Right to Rectification
Correct any inaccurate personal or organizational information processed by our AI.
Right to Erasure
Request the deletion of your account and associated personal data, subject to regulatory retention requirements.
5. Privacy Inquiries
Questions about our data handling or security protocols?